This Privacy Notice explains how we collect, use, share, and protect personal data when you use our platform and services.

1. Who We Are

MaliPrime operates a real estate listing platform that enables users, agents, property owners, and developers to publish and discover property listings. We are committed to transparency, trust, and compliance with applicable data protection laws in Kenya and internationally.

2. Data We Collect

We may collect the following categories of personal data:

• Account Data: Name, email, phone number, username, and role (buyer, agent, owner, developer).

• Listing Data: Property details, location information, photos, videos, and listing descriptions.

• Transaction Data: Subscription and billing references (note: we do not store full card details).

• Support & Communication Data: Inquiries, reports, messages, and feedback.

• Technical Data: IP address, browser/device details, cookies, and usage logs.

3. How We Collect Data

• Directly from you: Through forms, account registration, and listing submissions.

• Automatically: Using cookies, analytics tools, and security logs.

• From service providers: Such as payment processors, hosting, and infrastructure providers.

4. Why We Use Your Data

We process personal data to:

• Create and manage user accounts.

• Publish and manage property listings.

• Process subscriptions and payments.

• Provide customer support and send service communications.

• Improve platform performance and user experience.

• Prevent fraud, abuse, and unauthorized activity.

• Meet legal and regulatory obligations.

5. Legal Bases

Depending on applicable law, we rely on one or more of the following legal bases:

• Consent

• Contract performance

• Legal obligation

• Legitimate interests

6. Cookies & Tracking

We use cookies and similar technologies for:

• Essential functionality

• Analytics and performance

• Security and abuse prevention

You can manage cookies through your browser settings and, where available, cookie controls.

7. Location & Map Privacy

• Listing location data may be used for map display.

• For privacy and safety, public map markers may be offset from exact coordinates by 50–200 meters.

• Authorized admins may access exact coordinates where required for operations.

8. Data Retention

We retain data only as long as necessary for the purposes described above, including legal, accounting, and security requirements. Retention periods vary depending on the type of data.

9. When We Share Data

We may share data with:

• Hosting and infrastructure providers

• Payment processors

• Analytics and security providers

• Legal and regulatory authorities where required by law

All processors are required to handle data securely and only for agreed purposes.

10. International Transfers

If data is transferred outside your country, we apply appropriate safeguards as required by law to ensure your information remains protected.

11. Your Rights

Depending on applicable law, you may have rights to:

• Access your personal data

• Correct inaccurate data

• Request deletion

• Restrict or object to certain processing

• Request data portability

• Withdraw consent (where processing is based on consent)

• Lodge a complaint with a data protection authority

To make a request, contact us at: [Insert Privacy Email]. We may need to verify your identity before processing your request.

12. Data Security

We apply technical and organizational safeguards, including:

• Encryption of sensitive data

• Role‑based access controls

• Secure transmission practices

• Continuous monitoring and fraud detection

13. Children’s Privacy

Our services are not intended for children under the age threshold defined by local law. We do not knowingly collect personal data from children without legal authorization.

14. Changes to This Notice

We may update this Privacy Notice from time to time. Updated versions will be posted on our website with a revised “Last Updated” date.

15. Contact Us

For privacy questions or requests, please contact:

• Email: [Insert Privacy Email]

• Phone: [Insert Phone Number]

• Address: [Insert Postal Address]

Jurisdiction

This notice is intended to support compliance with applicable data protection laws, including Kenya’s Data Protection Act (2019) and other jurisdictions where our users are located.